Benjamin Alan Buck

Novari Health - Kingston, Ontario

Novari ATC: SCRUM Master | Product Designer

June 16, 2025 - Present

Transport Canada - Ottawa, Ontario

Dynamics 365 Maintenance Team: Senior Business Analyst / SCRUM Master

September 2023 - June 13, 2025

• Developed interactive user experience mockups / prototypes to facilitate product enhancements / features.
• Hosted / facilitated all SCRUM ceremonies for each sprint: backlog grooming, requirements gathering, sprint planning, daily standup, sprint review, and sprint retrospectives.
• Worked directly with Product Owners for multiple applications to illicit bugs, groom sprint items, define sprint scope, and prioritize sprint requirements.
• Facilitated technical analysis with our technical advisors to analyze business requirements in order to accurately document and scope of work for development sprints.
• Worked with Quality Assurance teams to ensure testing cases are documented and satisfied for each sprint item.
• Gathered feedback from Sprint Retrospectives and worked with Team Leads to implement solutions to improve development standards.
• Worked alongside development and business clients to plan complex application Production launches (CID & CRS)
• Worked with Team Leads to coordinate maintenance sprint schedules, timelines, and other project management type activities.
• Completed numerous acting periods as a Team Lead managing multiple software development teams of approximately 15 people (software developers, Quality Assurance, Product Owners, etc).
• Worked with a variety of technologies depending on the application such as Windows Forms, EF 6.0, C#.NET, ASP.NET, VB.NET, SQL, Microsoft Dynamics, etc.

Transport Canada - Ottawa, Ontario

TDG Project Team: Business Analyst / UX Designer / SCRUM Master

January 2020 - September 2023

• Completed requirement gathering for the Client Identification Database (CID) application which included drafting use cases, high level business requirements documents, functional requirements documents, configuration documentation, etc.
• Worked with developers and product owners to conceptualize, design, and architect the CID application by developing use cases, low fi / high fi mockups, user flow diagrams, data models, and design documentation.
• Facilitation of internal and external meetings with clients and developers to alleviate blockers and answer key business decisions.
• Used Microsoft Azure to create and manage the CID Dev-Ops board containing all backlog items.
• Completed SCRUM Master training with Transport Canada Agile Center of Excellence and acted as a SCRUM coach for Transport Canada development teams.
• Lead project team in all SCRUM ceremonies (Daily Standup, Requirements Gathering, Sprint Planning, Sprint Review, Sprint Retrospective).
• Lead development teams to plan, organize,prioritize, and implement project application features from the high-level business requirements / functional requirements documents.
• Facilitated external user beta testing and recorded feedback for software development applications.
• Completed UAT regression testing and end to end testing of the TDG Core applications.